Law of Attraction guru and co-founder of Mind Movies, Natalie Ledwell, asked me to be a guest on her popular online TV show, The Inspiration Show!
I joined Natalie on the show to discuss the inspiration behind my latest book Taming Gladys, The Busy Leader’s Guide To Creating Fierce Customer Loyalty with coauthor Lori Jo Vest.
During my chat with Natalie, I explain that everyone has a “Gladys” in his or her lives, who can be a co-worker, or a customer, and sometimes even a family member.
Gladys is someone who can be very demanding, requires a higher degree of skill to manage, and very difficult to please. However, oftentimes these people give us the gift of growth as they challenge us to become better.
Plus, I reveal several creative techniques to turn challenging situations into opportunities to strengthen relationships in every area of our lives.
I hope you enjoyed the show as much as I did making it for you!
Have a wonderful day,