problem solving
How to Hop Off the Emotional Roller-Coaster with Upset Customers
Imagine this is you… It’s 3 A.M. You’re lying in bed, wide awake, as your mind replays a stressful customer blow-up from the day before. Things went from bad to worse and your nerves are jangled. It’s mind-dizzying to keep calm and composed when your emotions get triggered. Ready to get off the emotional roller…
Read More3 Stress-Reducing Strategies to Improve Problem Solving
When things don’t go the way we want, it’s easy to get stressed out. Whether you’re tackling a difficult task, managing an upset customer, or teaching your child good table manners, taking a moment to notice your thoughts can support calmer problem solving. What should you do first? Catch your thoughts. When your thoughts add…
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